Client Engine Privacy Policy
Effective date: September 17, 2026
Who we are
Client Engine ("we," "us," or "our") provides marketing and client acquisition services. This Privacy Policy explains how we collect, use, and disclose personal information through theclientengine.net, our associated ClickFunnels pages, ebook signup forms, strategy-session booking forms, and related email communications.
Legal operator: Matthew Cook, operating as Client Engine.
For questions about this policy or your personal information, email matt@theclientengine.net.
Information we collect
Information you provide. When you request our ebook, join our email list, contact us, or book a strategy session, we collect the information you submit. Depending on the form or communication, this can include your name, email address, phone number, business name, website, appointment details, and information you choose to share about your business, goals, or marketing needs.
Communications and appointments. We keep information needed to respond to your inquiries and manage appointments, such as your messages, selected appointment time, and related correspondence. Please do not submit payment-card details, passwords, health information, or other sensitive personal information through our lead or booking forms.
Technical and interaction information. Our website and email service providers may process technical information such as IP address, browser and device information, pages requested, referring pages, and timestamps as part of delivering their services. Depending on the settings in use, our email platform may provide delivery, open, and link-click reporting. Some measurements may be affected by your email provider’s privacy settings.
How we use information
We use personal information to:
- Deliver the ebook or other resources you request.
- Send the follow-up educational and promotional emails described at signup.
- Schedule strategy sessions and send booking confirmations and appointment-related communications.
- Respond to questions and discuss services you request.
- Understand engagement with our communications and improve their relevance.
- Operate, maintain, and protect our website and communications.
- Maintain business records, address disputes, and meet applicable legal obligations.
How information is disclosed
We use ClickFunnels to operate our funnel and email workflow and Google Workspace for business email. These providers process information needed to deliver those services.
Appointments and calendars. We use a booking system to arrange strategy sessions and use Google Calendar and Apple Calendar to manage our schedule. When appointment information is added to or synchronized with these calendar services, the relevant provider may process information such as your name, email address, appointment time, and event details to manage the appointment. The information processed depends on the calendar service and account used for that appointment.
We may disclose relevant information to professional advisers, such as lawyers or accountants, when needed for advice or business administration; to authorities or other parties when legally required or reasonably necessary to address fraud, security, or legal claims; and in connection with a proposed or completed merger, acquisition, or transfer of our business, subject to applicable protections. We may also disclose information at your direction or with your permission.
Lead sales. We do not sell leads. Our service providers process information to support the website, email communications, and appointments described in this policy.
Cookies, analytics, and online tracking
We do not use Meta Pixel or install advertising pixels or advertising cookies on our website or funnel pages.
Our hosting, booking, and other embedded service providers may use cookies or similar technologies when delivering their services, including for security, maintaining a session, or enabling features. Depending on their settings and your interactions, third-party providers may also recognize your browser across websites that use their services. Their processing is subject to their applicable privacy policies.
You can manage cookies through your browser settings. Restricting cookies may affect some website features. Cookie controls do not unsubscribe you from email marketing.
Browser privacy signals. We do not use cross-site advertising tracking to build profiles of your activity across unrelated websites. Browser privacy signals, including Do Not Track, do not unsubscribe you from our email list or replace a request concerning information you voluntarily submit. To exercise applicable privacy rights, contact us using the details below. Any rights or obligations concerning legally recognized opt-out signals remain subject to applicable law.
Your choices and requests
You can stop promotional emails by using the unsubscribe link included in those emails or contacting matt@theclientengine.net. Unsubscribing from promotions does not necessarily stop non-promotional communications needed to respond to your requests or administer a booking or service.
You may contact us at the same address to ask what personal information we hold about you or to request a correction or deletion. We may need to verify your identity before disclosing or changing information. We may retain information where permitted or required for legal obligations, security, disputes, or records of an unsubscribe request.
Depending on your location and the laws that apply to our business, you may have additional privacy rights. We will handle applicable requests within the periods required by law. Contact us with any questions about a response to your request.
Retention
We retain information for the purposes described in this policy, taking into account our relationship with you, the type of information, relevant legal obligations, and any need to resolve disputes. We retain limited suppression records as needed to respect marketing opt-outs. When information is no longer needed, we delete or de-identify it, subject to applicable retention requirements and backup cycles.
Security
We use reasonable administrative and technical safeguards appropriate to the information we handle. No online service or method of transmission is completely secure, and we cannot guarantee absolute security.
Children
Our services are intended for adult business owners and professionals, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact matt@theclientengine.net so we can investigate and take appropriate action.
External websites
Our pages and emails may link to third-party websites. Their privacy practices are governed by their own policies. This policy does not cover information you provide directly to those websites.
Changes to this policy
We will post updates on this page and revise the effective date. For material changes, we will provide a prominent website notice and, where appropriate or legally required, notify affected individuals by email. Where consent is required for a new use, we will obtain it before proceeding.
Contact
Client Engine
Owner: Matthew Cook
Email: matt@theclientengine.net
Website: theclientengine.net